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Document event_details on standalone platform handoff parts (Preview) - #641

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rahulgdsouza merged 3 commits into
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anubhav.bohidar/559299-standalone-platform-handoff
Oct 5, 2026
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rahulgdsouza merged 3 commits into
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anubhav.bohidar/559299-standalone-platform-handoff

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@anubhav-intercom

@anubhav-intercom anubhav-intercom commented Aug 27, 2026 •

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Why?

A conversation part recording a Fin handoff to Zendesk returns details of where the conversation went, but the spec did not describe them, so generated SDKs and the reference docs both dropped the field.

How?

Adds a handoff detail schema, references it from the shared event details, and shows it in a conversation example, mirroring the change made in the docs repo.

Closes gap tracked in:

Generated with Claude Code

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
@anubhav-intercom
anubhav-intercom marked this pull request as ready for review August 27, 2026 13:39
@anubhav-intercom
anubhav-intercom requested review from a team August 27, 2026 13:39
rahulgdsouza and others added 2 commits October 5, 2026 14:18
…9-standalone-platform-handoff

# Conflicts:
#	descriptions/0/api.intercom.io.yaml
Other handoff targets return an empty event_details object, as in earlier versions.

Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>
@rahulgdsouza
rahulgdsouza merged commit a13f991 into main Oct 5, 2026
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@rahulgdsouza
rahulgdsouza deleted the anubhav.bohidar/559299-standalone-platform-handoff branch October 5, 2026 13:55
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3 participants